Lower than expected numbers have sparked a push by the Pacific Northwest Division of Family Practice to sign up for the Health Connect registry.
The list is run by HealthLink B.C. to help connect residents across the province with a local primary care provider.
“It has been around since 2023 but over time, we’ve noticed across the region our population is not matching how many people are actually registered,” said Attachment Lead Emma Anderson.
She added the issue with that discrepancy is it misrepresents the actual need for resources in the region and could limit funding.
Along with using the registry to connect patients, the division reaches out to those who have signed up to provide a list of local supports for unattached patients.
“We try to create an initial connection with folks so they know where to get their needs met while they wait for a provider,” said Anderson.
She said there were a few reasons she believes residents aren’t signing up for the registry, including that some think only one person in a family has to be registered.
A second is that the list in some areas might not be moving as fast as residents might hope.
“Eventually, the list will move when we get resources into those communities and while you’re waiting, we can support you.” Anderson said.
She’s also heard some people would start registering but not have their Personal Health Number on hand, forgetting to return to it later.
“I think what a lot of folks don’t know is they can call 8-1-1 and the person can register with them over the phone.”
Residents are also encouraged to update their home address if they move and contact info if it changes to keep their spot on the list.
More information about how to register can be found on HealthLink B.C.’s website.
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